Last Updated: July 30, 2026

Elcy Cleaning Services (“Elcy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, store, share, and protect personal information when you visit elcycleaning.com, contact us, request a quote, or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you voluntarily provide when you contact us, request a quote, call us, email us, or complete a website form.

This information may include:

• Your name.
• Business, organization, hospital, clinic, or facility name.
• Email address and telephone number.
• Facility type, location, and requested service details.
• Preferred service schedule and cleaning requirements.
• Messages, inquiries, feedback, and other information you choose to provide.

When you browse our website, certain technical information may also be collected automatically by our hosting provider, security tools, analytics tools, or other service providers. This may include:

• Internet Protocol (IP) address.
• Browser type, device type, and operating system.
• Pages viewed, referring website, and visit date and time.
• General location information derived from your IP address.
• Cookie or similar technology information, where enabled.

2. How We Use Information

Elcy Cleaning Services may use information we collect to:

• Respond to inquiries, quote requests, and service requests.
• Evaluate facility needs and prepare customized cleaning proposals.
• Schedule, manage, and provide requested cleaning services.
• Communicate regarding appointments, service changes, invoices, or follow-up.
• Maintain business records and improve customer service.
• Protect the security and functionality of our website.
• Comply with applicable legal, contractual, or regulatory obligations.
• Improve our website, services, and communications.

3. How We Share Information

We do not share personal information except as reasonably necessary to operate our business, provide services, comply with legal obligations, or protect our rights and safety.

We may share information with:

• Service providers: trusted providers that help operate our website, email, forms, hosting, security, scheduling, accounting, or communications systems.
• Authorized personnel: employees, contractors, or representatives who need information to respond to your inquiry or provide requested services.
• Legal authorities: where required by law, regulation, subpoena, court order, or other valid legal process.
• Business transfers: in connection with a merger, reorganization, asset sale, financing, or similar business transaction, subject to applicable law.

We do not knowingly sell personal information for money. If our privacy practices change, we will update this Privacy Policy accordingly.

4. Cookies and Similar Technologies

Our website may use cookies, log files, pixels, or similar technologies to support website functionality, analyze website use, remember preferences, improve user experience, and help maintain website security.

You may be able to control or disable cookies through your browser settings. Please note that disabling cookies may affect the operation or features of some parts of the website.

If we add analytics, advertising, chat, scheduling, form, or other third-party tools to the website, those providers may use their own cookies or similar technologies in accordance with their privacy policies.

5. Website Forms and Quote Requests

Information submitted through our contact or quote-request forms is used to respond to your inquiry, discuss your requested services, and prepare a service recommendation or quotation where appropriate.

Submitting a form does not create a service agreement or guarantee that services will be available. A binding service arrangement is established only when a service scope, schedule, price, and applicable terms are agreed in writing.

6. Healthcare and Sensitive Information

Elcy Cleaning Services provides specialized cleaning support for hospitals, clinics, medical imaging facilities, and other sensitive environments. However, our general public website is not intended for transmitting patient information or other regulated health information.

If a client needs to provide sensitive operational information, facility protocols, access requirements, or other confidential information, we will coordinate an appropriate method of communication when necessary.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to requests, providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.

Retention periods may vary depending on the type of information, the nature of the client relationship, applicable laws, and business needs.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, electronic transmission, or storage method can be guaranteed to be completely secure. You provide information at your own risk, and we encourage you to avoid sending highly sensitive information through unsecured website forms or email.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal information we hold about you.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding. Some information may be retained where required for legal, accounting, security, or legitimate business reasons.

You may also request that we stop using your contact information for non-essential communications. Please note that we may still send necessary service-related, administrative, legal, or security-related communications.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms. Elcy Cleaning Services is not responsible for the privacy, content, security, or data practices of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

11. Children’s Privacy

Our website and services are intended for businesses, facility managers, healthcare organizations, and adults seeking professional cleaning services. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted indicates your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us: